3 Ways Your Assistant Can Create Patient Connection In the Time of Covid-19
The coronavirus pandemic will eventually end, and when it does, the clinics still standing will be those that looked fear in the face and...
The Great Exploration - An Audiology Assistant's Guide to Customer Service
As an Audiology Assistant, one of the more important parts of what your job entails is working alongside patients. By using focused...
Helping Our Patients Hear & Understand with Captioned Phones
One of the most common complaints you will hear from your patients is that they have difficulty hearing on the phone, even with their...
My Patient Isn’t Wearing His Hearing Aids! What Do I DO?
My Patient Isn’t Wearing His Hearing Aids! What Do I DO? As hearing healthcare professionals, we always hope that our patients follow our...
How Do You Introduce Yourself to Patients?
The first few interactions you have with patients as an Audiology Assistant can undoubtedly make you feel a little uneasy, especially at...
When Is the Best Time to Hire an Audiology Assistant?
People ask me all the time, "When is the best time to hire an Audiology Assistant?" My answer? Six months ago. I know, I'm biased....
On The Road to Success: An Audiology Academy Trainee's Story
I have been on the receiving end of an Audiologist’s help for about 4 years now. I can hear very well again with my hearing aids. So,...
4 Top Pain Points for Practice Owners
So what are you going to do with all the extra free time?
What My Mom Taught Me About Hearing Loss
“Blindness cuts us off from things, but deafness cuts us off from people.” ~ Hellen Keller Hearing loss isn’t uncommon. In fact, it...
In-House vs Outsourced Training
"Integrating the training from the manual into the actual practice here is great, as things come up frequently that are mentioned in th